Shipping

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items We ship our cases via United States Postal Service with an estimated delivery time of 5–7 business days. There could be additional charges for products shipped outside our standard shipping area's

Replacement phones ship via United States Postal Service with an estimated delivery time of 1 business day.

Returns

We have a 30 day no question asked return policy. If you are not completely satisfied with your ShieldX2 case we will issue you a full refund.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly.

This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact US info@shieldx2.com with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.